All posts by Samia Sherwani

Teaching a ChatBot Customer Service 101

September 15, 2020
/ Microsoft Azure Microsoft Cloud
/ By Samia Sherwani

This is the second post in our series on Azure Artificial Intelligence, and a continuation of Chatbots 101 – Quick and Easy Customer Service Chatbots. This post will build on our previous post, where

Azure Artificial Intelligence (AI) Series: Building a Chatbot

June 30, 2020
/ Microsoft Azure Microsoft Cloud
/ By Samia Sherwani

This is the first post in our series on Azure Artificial Intelligence Chatbots 101 – Quick and Easy Customer Service Chatbots This is the “very” first article on Azure & AI series.