Wintellisys’ Blog
Wintellisys AVD Sessions Manager – User Sessions Management Tool
December 5, 2022 / Azure Cloud, Azure Virtual Desktop, Azure Virtual Desktop, Windows Virtual Desktop, WVD / By Nirmal Ratawa
Check if a User Is Logged Onto Multiple Session Hosts
If you want to check if a user is logged on to multiple session hosts, you have two options to check: you can check in the grid and look at the “Logon Count” column that will be shown if a user is using two or more session hosts.
Checking Using Quick Action
Quick Action also allows you to check if a user is logged on to multiple session hosts. You need to enter the target user’s UPN in the “Enter UPN” field and then click on the “Check” button. When you click on the “Check” button, the process will:
- Check the user in the AVD tenant and its status.
- Check if a user is logged on to multiple hosts.
If the process finds that the user is logged onto multiple session hosts, all user entries with the session host will be listed in the grid’s “Found In Other Host Pools or Hosts” section.
Here, you can select the session in the grid and then take actions such as Force Logoff and Remove Session.
Here, you can select the session in the grid and then take actions such as Force Logoff and Remove Session.
Check if There Are Stale Sessions in the AVD Tenant
AVD Sessions Manager allows you to check if there are stale sessions in the AVD Tenant. A session is considered stale if the user state is “Active” and the Session Host VM is turned off. A Stale Session is not useful as the session is already disconnected from the Session Host, but AVD data still shows that the user is active.
In this case, you need to ensure that the stale session has been removed from the grid. To remove the stale sessions, select all stale sessions and then click on the “Remote Selected” button found on the Action Bar.
In this case, you need to ensure that the stale session has been removed from the grid. To remove the stale sessions, select all stale sessions and then click on the “Remote Selected” button found on the Action Bar.
Using AVD Sessions Manager – Shadowing Current Session
A shadowing session can be used if you would like to shadow a session and help users with issues. However, please note that shadowing is available only for “Active” sessions. To use the shadow feature, follow the below steps:
- Click on a user in the grid that is “Active.” Look at the Sessions State column and check the session state for the user.
- Then, click on the “Shadow Selected Session” button found on the action bar.
There are two choices: You can take control of the remote session WITH USER PERMISSION or WITHOUT USER PERMISSION. By default, “Without User Permission” is selected. Click on the “Take Control” button to take control of the remote session. The process will connect to a remote session and then show the user's desktop screen.