Is a Microsoft EA for You?
Microsoft recommends EA should only be used by large enterprises:
with affiliates that need to be included in standard Microsoft agreements
need to negotiate the terms with Microsoft based on volume
and/or need a fixed price for software and subscription-based licensing for 3 years.
Is CSP for You?
Microsoft also recommends that companies that are coming up on their 3-year EA renewal review the CSP licensing options for Azure usage, MS 365, Office 365, and EMS subscriptions, if the enterprise:
· has had difficulty in predicting yearly Azure usage and subscription quantities
· needs a CSP Partner to be their advisor for implementation projects
· needs a CSP Partner who can offer custom support solutions for implemented Online Services while managing accounts and licensing for the organization
What does the CSP Partner do for You?
The CSP program is designed for certified Microsoft Partners to deliver Online Services to organizations in a flexible and consultative manner. The CSP model was designed by Microsoft so that your organization can have a closer relationship with a Microsoft Partner as your technology advisor. This partner, known as a CSP Partner, will own the relationship end-to-end, and support your organization when there are any questions or issues. The CSP Partner will work closely with your organization to identify the best Microsoft Online Services to implement for your users, which will ultimately drive and maximize the CSP value for your organization.
Which CSP Partner Will Work Best for You?
CSP Indirect Resellers – These partners work with a distributor to provide services to a client in a two-tier model, where the distributor ((called an Indirect Provider by Microsoft) provides the CSP Partner with billing, customer service, and technical support, as the partner focuses on selling solutions. Partners in this model are usually referred to as CSP Indirect Resellers or just CSP Resellers.
CSP Direct Providers – Ideal partners operate in a single tier model, where they combine integrated sales, billing, and support infrastructure. These partners “directly” bill their clients, and are typically more mature as a registered and certified partner with Microsoft competencies in various technologies (usually designated with Silver or Gold) and can implement solutions and support on their own. Partners in this model are usually referred to as CSP Direct Partners.
Comparing CSP Direct and CSP Indirect
The CSP option works best for organizations needing to consume Microsoft Online Services predictably and in a controlled manner, where they can closely assess and adjust their consumption in real time to effect the changes required by a dynamic business environment. Organizations searching for a trusted adviser and partner to navigate them from design projects to support phases while managing their cloud accounts and subscriptions should be invested in CSP Direct Partners like Wintellisys, Inc.
All organizations are unique therefore Wintellisys has an approach to evaluate the EA and CSP features utilized in the organization in order to realize the limitations and advantages of each approach ultimately delivering real ROI to the business!
Wintellisys is a CSP Direct Partner and has been recognized by Microsoft as a trusted partner with Gold competencies in Cloud Platforms (Azure) and Cloud Productivity (Office 365 and Microsoft 365).
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About The Author
The Author Chris Wess
Chris has more than 25 years of experience in Microsoft Enterprise Solutions, networking, and computer operations. As part of Wintellisys’ management team, he has been responsible for building the managed hosting business and leading the cloud migration and development services.