Windows Autopilot – White Glove Deployment

We have discussed different types of Autopilot in the Windows environment. As you remember, Windows autopilot technology simplifies the setup process for new and existing devices, in this article, we will discuss windows autopilot white glove deployment.

What windows autopilot white glove deployment stands for?

The white glow deployment is the autopilot feature, it allows IT persons to provision all device-based applications, policies, and configurations. The end-user will get the pre-enrolled or pre-configured device and the user becomes productive on the device, it consumes user time.

The below image shows Windows Autopilot white glove deployment process.

Windows autopilot white glove deployment configures device apps, settings, policies, and user apps during the OEM/Partner/IT phase and leaves just user settings and policies to be deployed during the end-user phase.

Hardware and OS Requirement:

• Windows 10 version 1903 or later.
• TPM 2.0 and device attestation.
• virtual machines are not supported.
• device connected via Ethernet (Wi-Fi not supported).

Procedure to enable white glove deployment

Open https://endpoint.microsoft.com/

Navigate to Autopilot Devices, Upload Hardware hash.

Navigate to Windows enrollment

Home > Devices > Windows > Windows Enrollment >Deployment Profiles

• Create deployment profile.
• Fill the required details.
• Select Yes for Allow White Glove OOBE
• Click Next to Assign the Device group.
• Review and Save the profile.

End-user device configuration

• Boot the device.
• On the OOBE (which could be a language selection or locale selection screen), don’t click Next.
• press the Windows key five times  to view an additional options dialog
• choose the Windows Autopilot provisioning option and then click Continue

In the Windows Autopilot Configuration screen

The device will check the Windows Autopilot service for the configuration. If everything is correct click the Provision button.

If the pre-provisioning process completes successfully, a green status screen appears with information about the device, including the same details presented previously.

After successfully completing the provisioning process, hand over the device to the end-user.

End user experience

• Switch on the device, Let it boot up.
• Select the appropriate language, locale, and keyboard layout
• Connect Ethernet
• On the branded sign-on screen, enter the user’s Azure AD credentials
• Once complete the ESP, user can access the desktop

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