AVD Sessions Manager allows you to manage sessions for all host pools. You can add multiple tenants in AVD Sessions Manager and manage all sessions of the selected AVD Tenant. Below is the supported feature for AVD Sessions Manager:
AVD Sessions Manager interface is very user friendly. The Interface helps you understand the overall status of all sessions of opened AVD Tenant.
Action bar contains actions that you can take against an AVD Session.
Grid Showing all sessions
As you can see currently, the ATOS AVD Tenant is opened in the tool which shows the list of sessions available in the AVD Tenant. The data that is shown in the grid is explained below:
Note: Any account will be a normal connection if the Session Host is Turned On. The account type will be shown as a Stale Session if the Session State is “Active” and VM is turned OFF.
Available Actions on Interface:
If you want to check if a user is logged on to multiple session hosts, you have two options to check: you can check in the grid and look at the “Logon Count” column that will be show if a user is using two or session hosts. As an example of a user using multiple session hosts is shown below:
Checking using Quick Action
Quick Action also allows you to check if a user is logged onto multiple session hosts. Click on “Quick Action” button found on the action bar which, in turn, will show below screen:
You need to enter target user’s UPN in the “Enter UPN” field and then click on the “Check” button. When you click on the “Check” button the process will
If the process finds that the user is logged onto multiple session hosts all user entries with the session host will be listed in the grid “Found In Other Host Pools or Hosts” section.
Here you can select the session in the grid and then take actions such as Force Logoff and Remove Session.
AVD Sessions Manager allows you to check if there are stale sessions in the AVD Tenant. A session is considered stale if the user state is “Active” and the Session Host VM is Turned Off. The “Account Type” column will show if a user is a stale connection or normal connection as shown below:
A Stale Session is not useful as the session is already disconnected from the Session Host, but AVD data still shows that user is active. In this case you need to ensure that the stale session has been removed from the grid. To remove the stale sessions, select all stale sessions and then click on the “Remote Selected” button found on the Action Bar.
Shadowing session can be used if you would like to shadow a session and help user with issues. However, please note shadowing is available only for “Active” sessions. To use the shadow feature, follow below steps:
There are two choices: You can take control of the remote session WITH USER PERMISSION or WITHOUT USER PERMISSION. By default, “Without User Permission” is selected. Click on Take Control button to take control of the remote session. The process will connect to remote session and then show the user desktop screen.